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All items are packaged in cartons. Adequate padding is used to ensure safe arrival of the item(s) at its destination.

Whenever possible, United Parcel Service will be used. Otherwise, air freight or air parcel post will apply unless specified to the contrary. All shipments will be insured and the cost included in the freight charges to the customer unless directed to the contrary.

Products should be inspected upon receipt and checked against the enclosed packing list. Any irregularities must be reported to Marsh Designs, LLC within 15 days of receipt of order.

After damage inspection report has been secured, Marsh Designs, LLC will cooperate fully in shipping replacements and in handling the claim initiated by either party.